At Solo Discreet, we are committed to delivering your order quickly, safely, and with complete discretion.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or holidays. During peak periods, processing times may be slightly extended.
Shipping Time & Delivery
We offer worldwide shipping to over 180 countries. Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- Canada & Europe: 7–12 business days
- International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.
Discreet Packaging
Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no indication of the contents or our brand name.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.
Customs, Duties & Taxes
For international orders, customs fees, duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Delays & Lost Packages
While we work with trusted carriers, delays may occur due to external factors. If your order is significantly delayed or lost, please contact our support team, and we will assist you promptly.
Incorrect Address
Please ensure your shipping address is correct at checkout. Solo Discreet is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.